PelionMark Restorations Ltd | Privacy Policy

Effective Date: 2024-11-20

1. Introduction

PelionMark (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website, https://pelionmark.ca/ (the “Website”).

This Privacy Policy applies to all personal information collected by PelionMark, regardless of how it is collected, whether online or offline. By using our services or visiting our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Information You Provide:

This includes information you provide when you contact us, request a quote, or subscribe to our services. This may include your name, email address, phone number, address, and project details.

• Website Usage Information:

We collect information about your interactions with our Website, such as your IP address, browser type, operating system, pages visited, and referring website. This information is collected through cookies and other tracking technologies.

• Images and Project Details:

With your consent, we may collect images and details of your project for use in our marketing and promotional materials.

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing and Improving Services:

To provide and improve our renovation and junk removal services, respond to your inquiries, and fulfill your requests.

• Marketing and Communications:

To send you newsletters, promotional materials, and other updates about our services. You may opt out of receiving marketing communications at any time.

• Website Analytics:

To analyze website traffic and usage patterns, improve our Website’s content and functionality, and personalize your experience.

• Legal Compliance:

To comply with applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service Providers:

We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing platforms, and IT support providers. We have contracts with these providers requiring them to protect your information.

• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Image Usage

We may use images and details of your project in our marketing and promotional materials, such as on our Website or social media pages. We will obtain your consent through a media release form before using any images or project details that may identify you or your property.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure.

7. User Rights

You have the following rights regarding your personal information:

• Access:

You may request access to your personal information.

• Correction:

You may request that we correct any inaccuracies in your personal information.

• Deletion:

You may request that we delete your personal information.

To exercise these rights, please contact us using the contact information provided below.

8. Social Media Disclaimer

This Website may use social media plugins or links to Facebook, Instagram, and other social media platforms. These platforms have their own privacy policies, and we are not responsible for their practices. Please note that Facebook and Instagram do not endorse our services or products and are not affiliated with our organization in any way.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of British Columbia.

10. Dispute Resolution

Any dispute arising out of or relating to this Privacy Policy shall be referred to mediation in accordance with the rules of the British Columbia International Commercial Arbitration Centre (“BCICAC”). If the dispute cannot be resolved through mediation within [Number] days, then the dispute shall be finally settled by arbitration in accordance with the BCICAC Rules. The arbitration shall be held in Vancouver, British Columbia, and the language of the arbitration shall be English.

11. Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, such provision shall be struck from this Privacy Policy and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and PelionMark relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and PelionMark.

13. Waiver

No waiver of any provision of this Privacy Policy shall be deemed a further or continuing waiver of such provision or any other provision, and PelionMark‘s failure to assert any right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting the updated version on our Website. We encourage you to review this Privacy Policy periodically for any changes. We will post a notice on our Website or send you an email notification to inform you of any material changes to this Privacy Policy.

15. Accessibility

This Privacy Policy is accessible on our Website through a clearly visible link in the footer.

16. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

PelionMark

Suite 2100, 1055 West Georgia Street

Vancouver, BC V6E 3P3

+1-833-277-8300

info@pelionmark.ca